FAQs

1. How long does delivery take?
Dispatch timeline: Orders are dispatched from our facility within six business days.
Domestic delivery: Takes an additional 2 to 5 days from the date of dispatch, depending on your location.
International delivery: Typically takes 4 to 5 days from the date of dispatch, depending on the destination country.

2. How can I track my order?
Once your order is shipped, you will receive a tracking link via email or SMS.

3. Which courier service do you use for domestic shipping?
We ship through Professional, ST, DTDC, Delhivery, and India Post to ensure safe and timely delivery.

4. Do you offer international shipping?
Yes, we ship globally. Shipping charges apply based on the destination country. Contact us on WhatsApp at +91 8098076967 for further details.

5. Can I change my delivery address or mobile number after placing an order?
Yes, updates can be made within 12 hours of placing the order by contacting us on WhatsApp at +91 8098076967.

6. What are the available payment options   Domestic: Debit/Credit Card, Net Banking, GPay, PhonePe
International: Contact us on WhatsApp at +91 8098076967 for payment assistance.

7. Can I make payments via NEFT/IMPS?
Yes, we accept NEFT/IMPS bank transfers. Contact us on WhatsApp at +91 8098076967 for bank details.

8. Do you offer Cash on Delivery (COD)?
No, all orders must be prepaid.

9. What should I do if I face a payment issue?
Please contact us on WhatsApp at +91 8098076967 for assistance.

10. Do you offer customization for sarees, blouses, kidswear, or men’s wear?
Yes, we offer customization services. Contact us on WhatsApp at +91 8098076967 with your requirements before placing an order.

11. Can I cancel or modify my order after placing it?
No, orders cannot be modified or canceled once placed. Please double-check your details before confirming your purchase.